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Frequently Asked Questions

General

What are the benifits of a geodesic structure?

The geodesic dome geometry is one of the sturdiest and most aerodynamic structures ever designed!

For areas with snow or strong wind, we will need to check our engineering program to calculate the tubing diameter required for your maximum snow and wind loads. You will need to contact your local County Building Department for your snow load and combined wind requirements as well as the seismic rating for the location.

What is a dome?

A dome is a structural element that resembles the upper half of a sphere, often utilized to cover a space. Frequently used in the construction of homes, event venues, greenhouses, temporary facilities, and to shelter equipment, domes serve as a versatile solution for enclosing areas.

What does geodesic mean?

"Geodesic" pertains to points located on a shared curved surface and the straight lines (chords) connecting these points. The icosahedron, a type of Platonic solid, is foundational in this context. By employing the icosahedron and its iterations to refine the shape, the structures created by Pacific Domes preserve the geodesic characteristic, embodying the sphere's aesthetic and robustness while adhering to the principles of geodesic design.

What is a frequency?

In the context of geodesic domes, "frequency" refers to the level of subdivision of the dome's triangular framework. It's a measure of how many times each triangular panel of the dome's surface is divided into smaller triangles. A higher frequency dome has more subdivisions, resulting in smaller triangles, which makes the dome appear smoother and more spherical. This subdivision process increases the structural integrity and strength of the dome, allowing it to cover larger areas without the need for internal supports. Essentially, frequency indicates the complexity and detail of the dome's geometric structure.

The geodesic dome geometry is one of the sturdiest and most aerodynamic structures ever designed!

For areas with snow or strong wind, we will need to check our engineering program to calculate the tubing diameter required for your maximum snow and wind loads. You will need to contact your local County Building Department for your snow load and combined wind requirements as well as the seismic rating for the location.

Our dome frames are made from galvanized steel. The steel, in conjunction with the geodesic design, creates an amazingly strong structure using a minimal amount of material. Geodesic domes are world-renowned for their strength and integrity. Depending on your situation and needs

When selecting fabric for your dome, durability is the key factor to consider. The two main contributors to wear are ultraviolet (UV) radiation and mildew. For those in arid, UV-intense environments, SunLite fabric treated with Thermoshield is advised. This combination not only reflects heat and UV rays away from the dome's surface but also significantly prolongs the lifespan of the cover. Additionally, SunShield fabric is recommended for its extra laminate coating, offering enhanced protection against UV damage.

For individuals in moist or wet climates, where moisture is prevalent, both SunLite and SunShield (vinyl) fabrics are suggested. These materials boast a smooth exterior that is not only simple to maintain but also offers increased resistance to mold and mildew, ensuring the longevity of the dome cover in challenging conditions.

Do they withstand for high-winds?

The dome's spherical or partial-spherical shape allows air to flow smoothly around it, reducing drag. Unlike flat surfaces or sharp edges that can create turbulence and increase pressure on the structure, the curved surface of a geodesic dome promotes efficient air flow, reducing the wind load on the structure.

The geodesic design distributes forces and stress evenly across the structure. When wind hits a geodesic dome, the stress is not concentrated on a single point but is spread out over the entire framework. This dispersion of force helps the dome resist deformation or damage under high winds.

How are they ventilated?

DeLuxe Domes are designed with ventilation in mind. The roof, door, round windows, and portions of the sidewalls can be replaced with screens. If your environment doesn’t allow for screens, due to excessive rain fall, we recommend using a solar fan to aid in ventilation.

Outer-Cover fabric (UV)

When selecting fabric for your dome, durability is the key factor to consider. The two main contributors to wear are ultraviolet (UV) radiation and mildew. For those in arid, UV-intense environments, SunLite fabric treated with Thermoshield is advised. This combination not only reflects heat and UV rays away from the dome's surface but also significantly prolongs the lifespan of the cover. Additionally, SunShield fabric is recommended for its extra laminate coating, offering enhanced protection against UV damage.

For individuals in moist or wet climates, where moisture is prevalent, both SunLite and SunShield (vinyl) fabrics are suggested. These materials boast a smooth exterior that is not only simple to maintain but also offers increased resistance to mold and mildew, ensuring the longevity of the dome cover in challenging conditions.

Installation & Maintenance

How long would it take to install insulation?

5 meters: 3-6 hours with a 1–2-person crew

6 meters: 2–4-person crew and it would take 6-9 hours

7 meters: Crew of 3+ it would take 9-13 hours

8 meters: Crew of 4+ it would take 13-17 hours

How Long Does it Take to install The Dome?

The time it takes to construct your Deluxe Dome can vary, depending on the frame size, the number of people involved, and their expertise. Smaller domes might be assembled in just 3-4 hours, whereas larger ones could require a full day or possibly more. For our 5m-8m models, you will certainly need a ladder or lift. Taking the frames apart should only take around one quarter of the time it took to put them together.

Is assembly of an DeLuxe Dome difficult?

No, assembly of our domes is relatively easy and can be done without any prior experience or special tools. We provide detailed instructions on how to assemble the dome with every kit.

What do you suggest for the foundation of domes?

It is important to choose a site that has a level, strong, and stable foundation. When fully assembled a DLX-7, DLX-8 frame itself weighs more than 900 lbs. You should also take into account the weight of cover panels, insulation materials, as well as any furniture you plan to put inside the dome. A wooden deck or concrete pad (patio) are both excellent options for your dome. There is no best option, as it is very much dependent on your building purpose, and also geography, hence the weather and site conditions. Most greenhouses do not need any concrete foundation. However, if you are planning to use your dome for dwelling, then you may need a full concrete foundation. You may get help from a professional builder to construct the foundation. If you are going to be an owner-builder, remember to check all local building codes first. And maybe it would be helpful if you hire a sub-contractor to get the job done with no hiccups.

What do you recommend the size of the foundation be?

You can use the dimensions on the dome product page as a guide for how to size your foundation. We recommend you to build a foundation that is larger than the dome. Because it is likely that the final dimensions of your fully assembled dome will vary slightly from the dimensions in the drawings on the product page. If your foundation is built to fit the dimensions shown on the product page with no buffer, your dome may not fit due to small variations created by your assembly and site conditions.

How can we stabilize the frame down to the ground?

There are dedicated slots on the central base of the hubs. They have not been drilled, and depending on your bolt preference; you can drill the holes in the required diameter and bolt the frame to the foundation.

Do you offer installation services, or make recommendations on contractors that are familiar with your products?

We don’t have any contractors yet, and we don’t offer installation, for that reason we've partnered with task rabbit to allow you to hire a tasker to assist you in constructing your dome!

How do i install a wood stove?

If you are using the wood flooring plans that we have provided, we recommend that you create a rock or sand hearth to put your stove on. To install your stove on the hearth, follow manufacturer’s instructions and local building codes. The Deluxe Dome Package is equipped with metal stove flashing and a cap. For the Basic Dome Package, the wood stove set-up can be purchased separately. The piping will run from your stove through the flashing and above your dome. All of the piping that is used in association with the stove should be double walled pipe. The piping that runs through your flashing and above the dome.

How do I clean off mildew?

To safeguard against mildew, ensure your dome is always well-ventilated and kept dry. Aim to store your dome in as dry a condition as possible. For mildew spots, use a potent bleach solution (mixing 1 part bleach with 4 parts water) and wipe the affected areas. It's important to wear protective gloves and ensure the area is well-ventilated to prevent inhaling any fumes. Mildew will lighten in color as it dies. Always follow up with a rinse of clean water after applying bleach to remove any residue.

For natural alternatives to combat and prevent mildew, consider the following methods:

1. A customer-recommended natural remedy includes:
- 2 ½ gallons of water
- 20 drops of Tea Tree Oil
- ¼ cup of Borax
- ½ cup of white vinegar
This mixture serves as both a treatment and a preventive measure against mildew growth.

2. Another method involves:
- Spraying the mildew with hydrogen peroxide
- Cleaning the area with a mixture of lemon juice and borax, forming a thin paste. This approach helps prevent new mildew from forming.

The ingredients for the natural treatments are hydrogen peroxide, lemon juice, and borax, known for their mildew-combating properties.

Is a building permit required?

Zoning issues vary from city to city and county to county. Our domes are far from a conventional home. We can provide a structural analysis document that will show that our domes meet county requirements for seismic, wind load, and snow load. This usually satisfies the building departments for rural areas. We have put up many small domes within city limits in back yards with no problems. A large dome for a primary residence within city limits will require approval from the local Building Department.

In the United States, building codes and regulations vary widely by state, county, and even at the city level. Therefore, whether or not a building permit is required can differ based on these jurisdictions. Generally, for significant construction projects, including new builds, substantial renovations, or certain types of structural alterations, a building permit is typically required.

Manufacturing

How long will it take to install and remove the insulation?

5 meters: 3-6 hours with a 1–2-person crew

6 meters: 2–4-person crew and it would take 6-9 hours

7 meters: Crew of 3+ it would take 9-13 hours

8 meters: Crew of 4+ it would take 13-17 hours

How are the joints constructed?

Each strut is modified at both ends by flattening and then punching a hole through this flattened section. At every joint, also referred to as a "hub," four to six struts converge. To assemble the structure, a bolt is inserted through the aligned holes at the ends of these struts, secured with a washer and a nut. This method of connection facilitates the assembly of the dome, allowing for the precise and stable joining of the struts to form the geodesic framework.

What are your domes made out of?

Our dome frames are made from galvanized steel. The steel, in conjunction with the geodesic design, creates an amazingly strong structure using a minimal amount of material. Geodesic domes are world-renowned for their strength and integrity. Depending on your situation and needs.

Payment

Do you accept Online Payments

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.We accept all payment methods, including (and not limited to) 3rd party payment processors such as Shoppay, Klarna, Paypal, etc..

I wish to place a large order?

If you wish to inquire about ordering multiple units contact us here. Our team would be happy to assist you!

How is my payment processed?

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

What forms of payment do you accept?

We accept payments from major credit card companies like Visa, Mastercard, and American Express. As well as wire transfer.

Shipping

How much is shipping

Yes, we offer free shipping on all domestic orders, Within the United States & Canada

International shipping?

We offer international shipping for our domes, though please note that shipping costs can significantly differ based on the dome's size. It's important to be aware that any duty and import taxes incurred during shipping are the purchaser's responsibility. Additionally, shipping times can vary depending on whether the delivery is made via ocean or air freight. When you decide to place an order, we can provide you with a detailed shipping quote

How long does it take to get my order?

As a result of significant demand, our current estimated delivery timeframe for personalized orders stands at approximately 8-10 weeks. We endeavor to consistently produce our glamping packages, hence some might be obtainable earlier. However, these often get snapped up even before we complete their production! Therefore, we advise you to strategize your purchases in advance and place orders early. If you're interested in a standard glamping package, please verify the next available delivery date.

I wish to place a large order?

Shipping rates can vary depending on your region and are calculated at checkout.

Here are the full details of our Shipping Policy.

Warranty & Repair

Do you offer warranty for your products?

All our products are subject to quality control.

Our warranty provides a guarantee against manufacturer defects.

The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.

It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.

Do you offer extended warranty?

An extended warranty can be added to your products for an additional cost.

Please get in touch for more information about extended warranties. here.

How much does extended warranty cost?

The extended warranty could come at a different cost depending on the type of product and extended period.

Please get in touch for more information. here.

Here are the full details of our Shipping Policy.

Returns & Refunds

Do you offer refunds?

Yes, we offer full and partial refunds.

Please enquire for more information about our Refund policy.

How much can I get refunded?

In the case when the product and packaging are unopened and undamaged, you are eligiblefor a full refund.

In the case when the packaging has been opened and the product has been used, you are eligiblefor a partial refund.

In the case when a product has been damaged, and the damage is not covered by your warranty, you are not eligible for a refund.

Please check our Terms of Service to see if you're eligible for a refund.

Who pays the shipping costs in the case of a refund when the order doesn't have free shipping?

When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.

Who pays the shipping costs in the case of a refund when the order has free shipping?

When an order includes free shipping, only the cost of the return shipping is handled by the customer.